News

Drivers Arrival, attitude and level of service was 5 Stars!

All the riders would like to pass on their thanks to driver Paul! He is very polite and friendly, he will check in with those on board to make sure all riders are out of meetings before departing site, and they are very grateful for how he delivers the service

Hi, just wanted to highlight the continuously exceptional service from our driver - Eric. He’s been absolutely amazing and is always so so approachable, ready to help, and a kind driver. Just wanted to leave some positive feedback as people don’t often tend to share the good stuff! Cheers and great job to Eric, we really appreciate his service! Best wishes, Olenka

I'd like to add special thanks to your wonderful drivers. Many thanks to Ben, who dealt with a very sad situation with grace and generosity (one of our group received some tragic family news by phone halfway to Canterbury, and he stopped the bus somewhere safe where we were able to get her an Uber back to the airport so she could get home to her family). Also to Eric, who dealt calmly and cheerfully with a 40-minute wait at the Dartford Crossing on the way back. We still made it on time!

I write to express my admiration and appreciation for Ben & Dee, our driver’s, constate care, devotion, and smile throughout the time they was shepherding our group around London.  They was a joy to be with

Hi, just wanted to say a huge thank you for your service yesterday. Keith was fantastic, arriving early also helpful and punctual and made sure that that our travel was safe, arriving at our destination in good time. Kind regards Dawn

I just wanted to say how lovely Peter was yesterday. Brilliant driver and looked after us so well. Please pass our thanks on to him and we'd love to have him anytime for one of our trips, he was truly delightful. I mean all your drivers are

Georgie Wharf 10:01 (2 hours ago) to me Hi all I just wanted to send a quick THANK YOU for working with us on 28.12.24 to transport our wedding guests to and from Pentney Abbey. You were so easy to work with and a fair and reasonable rate. Thank you!! Georgie

Thank you so much for today. Residents and staff feedback that our driver Paul was fantastic and understanding.

I just wanted to feedback that Ben was a fantastic driver yesterday. Really friendly and helpful – very knowledgeable about Cambridge!

I just want to thank Ben for driving us today- he was great -so helpful. Great driver. Much appreciated

I used Todd’s Travel for a golf party outing. Minibus came with a trailer so plenty of room for all baggage. Prompt and courteous service and at a reasonable price. Would have no hesitation in using them again.

I wanted to extend our gratitude for your support in helping make our event a success. We truly appreciate the reliable service provided and we’d like to give a special shout-out to Amy, our driver. She was fantastic, professional, courteous and accommodating throughout the journey and everyone had great things to say about her.

Good morning, I just wanted to pass on my thanks for the fabulous service we had from your drivers on Tuesday 24th September when they took us to London for the day. The trip involved lots of destinations and they were very accommodating and adaptable with timings and getting us to safe places to be dropped. The students had a great day and enjoyed themselves and your drivers were a big part of making this happen - so a massive thank you! Kind regards, Lauren

Hi Thanks for a great week. Great service, always on time. Also thanks to Turbo for extra local information. Regards Linda

Great week on Norfolk Ladies Bowls Tour. James couldn't do enough for us all. Coach excellent.

Dear Maretts On August 25 Karen took Aylsham WI to The Museum of the Broads. All the members commented how helpful and efficient Karen was and have asked me to thank her for helping to make the evening a really lovely one! Would you pass on our comments and thanks please? Best wishes Claire

To Antony, Lizzie, Shelly & Duncan (and all) We would just like to say a ‘Big Thank You’ to all who assisted in making our trip to Duxford on Sunday a super day out for the cadets and ACF Instructors. I have worked in the ‘industry’ and recognise that you went beyond the extra mile from the outset! From picking up the phone when I called to enquire (3 other companies didn’t!) , the speedy responses to emails any time of the day including evenings and weekends, the ease of making changes to routes and pick up points, update emails, calling me to check details, contact details for driver, tracking option (which I forgot to email you for) etc etc. You took all the stress and concerns out of the whole planning process. Duncan, our driver, is superb. From the minute he pulled up at the first pick up (dead on time) till he dropped us off he was brilliantly professional and friendly. He made it a totally relaxed day, definitely an asset to your team! It was a bonus he got a chance to look round the IWM tooJ . Duncan made a good day a great day! (Please do tell him not to fret about the smaller seats and mirror that wiggled itself loose. I know he was concerned but we all know the issues that can side swipe us when least expected!) We could tell some stories of coaches extremely late, not turning up, going to the wrong place, arguing over pick up / drop offs booked, no way of contacting the companies as booked through a massive chain, break downs and grumpy drivers! Somewhat stressful when there’s cold, wet children waiting to be picked up or, even worse, wondering how on earth we are going to get them home! We only wish we could use you for all our cadet travel. It was so refreshing to have a driver who knows the back roads and local area. Unfortunately, the coaches for weekends and camps are booked via our central Brigade who contract it out. But when we need one for any other days out I will certainly be in contact again. It was just a brilliant experience from first contact through to Sunday evening. Once again, THANK YOU, from us all at Britannia Company, Norfolk ACF. Kind regards Becky

Just to say the guys that went to Southend said what a great driver he was , they loved him!

A family of 11 people. We travelled in a minibus of Maretts Chariots from Heathrow airport to Stallham in Norfolk, and back to the airport after a boating holiday. The transportation was excellent. The drivers arrived even before the appointed time. Both drivers were very courteous and drove carefully. The vehicle was clean and polished. The ride was smooth and pleasant. Highly recommend using the company's services. If we need such transportation again, there is no doubt that we will turn to them again.

We have used this firm on several occasions and they have always been reliable and professional. The coaches and once a double decker bus were clean and cared for. The drivers have always been helpful and relaxed. We won’t be using any other firm for our next trip out

Our driver Chris was amazing. He was so obliging and helpful. He showed us where we can go and get a bite to eat and how we then get to our venue which was nearby. Very personable and informative. It made for a nice relaxing journey.

I had the pleasure of taking a tour of London on Saturday, June 22, 2024, and it was an absolutely wonderful experience. Our Driver, Patrizio, was incredibly knowledgeable and passionate about the city, and he made the tour both informative and entertaining. He was also very friendly and accommodating, and he went out of his way to make sure that everyone in the group had a great time. The bus was clean and comfortable, and the air conditioning was much appreciated on a warm summer day. The route of the tour was well-planned, and we saw all of the major sights, including Buckingham Palace, the Tower of London, and the Houses of Parliament. Patrizio provided us with plenty of interesting facts and stories about each of the landmarks, and he also gave us some insider tips on where to go and what to see. I would highly recommend this tour to anyone who is visiting London for the first time.

Thanks for every thing, we had 2 very good driver, on time, comfortable.

Just to let you know my teachers’ here said Kovi was amazing yesterday going to G & L, terrible traffic but he was friendly and really lovely to have as a driver

Hi Anthony, May I thank you and your driver Keith on a splendid day, the coach was perfect and your driver impeccable and attentive. Please pass on my sincere thanks for all those involved behind the scenes who made this happen.

I just wanted to say that the current driver is the best driver we have had yet; he is reliably on time, helps students with their bags and is always friendly and polite. When he has to park in a slightly different place due to parking restrictions, around a corner, he will get out of the bus, and check that all students are aware of the new parking place. I can’t overstate how good it is to have such a reliable driver and the fraught mornings of calling to find out where a bus is, or when it will be arriving, are now very few and far between.

Every year we hold an event at Tobacco Docks with a footfall of 18,000 customers. So everyone can enjoy a beer or 2 in the sunshine, we run a shuttle service to and from The Bike Shed in Shoreditch, to Tobacco Docks. With Wattsway Travel this was a huge success! See you next year, The Bike Shed x